| Please give us your feedback below based on your visit. |
| 1. Did the crew member (mark all that apply)
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| 2. Was the glass in the store sparkling clean?
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| 3. Thinking of this visit, how satisfied were you with your overall experience at this location?
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Extremely
Dissatisfied | | | | 
Extremely
Satisfied |
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| 4. Considering the quality of your experience in relation to what you paid, how satisfied were you with the value you received for your money?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 5. How satisfied were you with the price of the product that you purchased?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 6. Overall, how satisfied were you with the level of service received from the crew?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 7. Thinking of this visit, how satisfied were you with the cleanliness of this location?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 8. Overall, how satisfied were you with the atmosphere of this location?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 9. Did the crew member help to influence your menu selection?
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| 10. How likely is your decision influenced by a suggestive sell?
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| 1 - Very Unlikely | | | | 5 - Very Likely |
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| 11. Thinking of your most recent visit to Baskin-Robbins, what did you order?
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| 12. Overall, how satisfied were you with the quality of the product purchased?
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Extremely
Dissatisfied | | | |
Extremely
Satisfied |
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| 13. Based on your most recent visit, how likely are you to return to this location?
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Very
Unlikely | | | |
Very
Likely |
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| 14. Based on your most recent visit, how likely would you be to recommend this location to friends or family?
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Very
Unlikely | | | |
Very
Likely |
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| 15. Including yourself, how many people were in your party?
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| 16. How often do you visit this location?
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| 17. What time of day did you visit this location?
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| 18. Please indicate your age.
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| 19. Please indicate your gender.
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| 20. Please let us know if there is anything else you would like to tell us about your most recent visit:
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| Click on the box if you wish to be contacted about the feedback you left
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